User Acceptance Testing
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User Acceptance Testing
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Google Rating
4.9
Based on 428 reviews
SafeBasements Waterproofing & Foundation Repair Experts
4.9
gerry P.
1779674363
We had a complex problem and received several different ideas about solutions. But in the process i think I understand what caused the problem. Safe basements gave us a solution that made the most sense. They did the job well
Paul G.
1778543691
The Safe Basement team were awesome. Took the time to explain everything to me. Made suggestions. They did the work incredibly quickly and left the basement clean.
Thomas K.
1778330816
Called for an estimate,and quickly came out. Gave me a reasonable price. They were out to fix the foundation crack in a few days. Very nice to deal with. All good.
Ryan B.
1777327524
They were able to come same day and replace a faulty sump pump. Josh was pro and did a great job.
Keith O.
1776692061
The crew was very friendly and the jobsite supervisor was knowledgeable as he told me the process pretty much step-by-step.
Lena N.
1776285104
Fantastic job with 11 anchors installed these guys are very kind and knowledgeable from the first visit to the final finish
Ethan E.
1775570367
Josh was terrific. We had minor issues with our sump pump system, and Josh was extremely responsive, helpful, and commercial. He didn’t once try to upsell us and was always focused on making the highest ROI decisions. We continue to be grateful customers of SafeBasements!
Peter J.
1775076336
John and his crew were great! Work was completed as scheduled with great communication throughout the process.
Bradley N.
1774964305
I heard about Safe Basements from a neighbor who had them install their water control system in his basement. He showed me the results, & highly recommended their services to me. I called them to schedule an appointment, & the next day Brian was at my house to see what it would take to do mine. He was very good to work with, & came up with an estimate I knew I could work with. When the crew (Ben, Colton, Hunter, Joel, Michael & Nick) came to work on it, they were very professional, very efficient & even fun to work with! They started that morning & completed it the same day, which I thought was very impressive! I would definitely recommend their company to anyone looking for basement walls & floor for high ground water protection. Thanks again to the Safe Basement crew in Litchfield Mn!!
Sue T.
1774282627
I was surprised to have my sump pump go out but very pleased when Safe Basements(Nate) answered the call at his first opportunity and was able to install a new one in short order. He was very proficient and answered all my questions very politely, and made sure all my questions were taken care of to my satisfaction.
Reed M.
1774270175
Josh did a great job! He was timely, professional, and understanding of our concerns. After diagnosing the issue and completing the repair he explained the cause and how we can prevent it. Josh also completed other system checks for as well. In short, it was a great experience. Thank you Josh!
Jackie H.
1774173993
Easy to schedule! Great communication and job quickly accomplished and well done!
Laura B.
1774051586
I had unexplained water leaking into my finished basement and I had called a few different places to provide me with quotes thinking that I had a foundation issue. Jon Stifter from SafeBasements was the third person to come out to diagnose my issue. Within 5 minutes of being in my home, he was able to tell me that my foundation was not the issue. I was shocked since I had already received two other quotes to rip out walls and jackhammer my basement floor to install a new drainage system and triple sump pump. (Turns out that my water heater had a slow leak that had been draining for quite some time under the wall and had finally saturated my carpet enough to be noticeable.) A huge THANK YOU to Jon Stifter for his knowledge and more importantly his honesty! He was very straightforward and answered all the additional questions I had about my sump pump. He made some suggestions for upgrades including a battery backup, but did not make me feel pressured in any way. It is very reassuring to know there are people like Jon and businesses like SafeBasements that still make customer service a priority! I didn’t need my foundation repaired, but I will most certainly be trusting Safe Basements to install my new sump pump!!
Heath H.
1773774261
I was out of state working and had a tech out at our house to install a pump. My wife was home and the tech that performed the work was very knowledgeable and answered all the questions that arose. Recommend them to anyone. Great job!!!
Chance H.
1773427366
John, Ben, and Colton did a great job on our house. Glad we went with these guys.
Julie O.
1772715259
John came for his initial assessment of my basement that looked like a scary horror movie set aka “the PIT”! John discussed what needed to be done and was very helpful with many suggestions. This has been in my honey do list for a long long time. Once i signed and agreed to the contract within hours, Pam reached out to me to set up the day the work would start, which was only a few days. She was able to pull the permit.The crew reached out the morning of the day work was to begin to give me updates to their arrival time. Once they arrived John, the foreman, who has been with safe basements for 13 years, gave me updates of what they were going to do step by step. Crew of John, Kieran and Luke were very respectful of making sure to get the dirt and rock in/out in the most efficient way possible by using a basement window instead of going up and down the stairs thru the house. I was very appreciative that all the rocks, dirt and supplies didn’t have to go thru my house! And I know hauling the dirt and rock was allot of work!!!After two days I now have a beautiful clean space, that I will no longer have to worry about water intrusion, all thanks to safe basements. Before the crew left, John went over the sump pump mechanics and discussed the install in further detail. The entire team was even approved by my very opinionated Airedales!!😁I am so happy with the work done and I no longer have that ugly basement! Highly reccommend safe basements and their team!
Erik J.
1771476400
Great communication throughout the process. Installers are very respectful of property and do great work. Time will tell how well the drain tile works.
Dan R.
1770403869
I was incredibly impressed with Eddie's knowledge, can-do attitude, professionalism, and willingness to go the extra mile all in our first meeting together at my home. Eddie spent time not only to understand my needs, but spent the time, collecting pictures and videos along the way to show me. No matter the snow, the dirt in the crawlspace, or the naivete I had as the newest home owner; nothing stopped Eddie.I look forward to working with Eddie and SafeBasements.
Lori S.
1768834265
SafeBasements helped us so much! They problem solved something that nobody was able to do for years for us.With their creativeness and then their professionalism they put us at ease and was able to install or sump pump in a way that nobody else figured out.Also their workers were amazing. They did such a great job far less intrusive than I thought it would be and cleaned up well.I would highly recommend them.Cody and his crew were awesome! Shane did the creative design!!!
Doug W.
1768753631
Michael, Preston and Colton did an excellent job from installation to clean up and were very friendly to communicate with. Thank you for the great job you did.
Carl G.
1768326984
Thank you Hunter for the great customer service throughout the process of my sump pump tile installation. I feel confident about my basement staying dry going into this year's spring season. Thank you Hunter.
Carl G.
1768326836
Hunter came out today and did a wonderful job installing extra tile for my sump pump system. He was courteous, friendly and a diligent worker. I am very pleased with his performance and kind demeanor. Thank you Hunter.
Debra M.
1768238417
John and his crew were at our house working on the basement for 4 days. They did an outstanding job for us. Always arrived when they said they would, very efficient and fast, and respectiful of our home. Would defintently recommend them.
Julie M.
1765933057
I could not be happier with the work done by and the crews of SafeBasements. Bryce Beck was in charge both days with 2 different crews and I'm terribly sorry that I can only remember one other name, Kevin. They were polite, friendly, and very hard working. When they first arrived I should have had my lab kenneled and he got out. The crew got in their truck and helped me hunt him down. Bryce also felt that a portion of my basement included in the estimate did not actually need to be worked on. I appreciate his integrity more than you can know. Shane was the original point man. He showed great expertise and compassion as I am a widow and not knowledgeable about what was needed, as well as the fact that this was an unexpected and unwelcome expense. The gal who scheduled the work was also really sweet. I wholeheartedly recommend SafeBasements!
Bernie S.
1765555345
The guys that did the work were very good and cleaned up after they were all done. Very professional
Joan K.
1764194848
Communication and work completed were excellent. The project was started and completed in the time period stated. The guys who completed the work and especially Bryce the project leader, answered all my concerns and questions. Highly recommend.
Kayla K.
1764002083
Absolutely grateful for the detailed eye that Jon provided to our home today. For a free consult, he provided so much knowledge, expertise and peace of mind. He was not "salesy" at all, and genuinely cared about us knowing the state of our house. Thank you and highly recommend!
Randy P.
1763683972
Had basement wall failing and safe basements gave me a free estimate. They were hired and sent out a crew led by Michael Schmidt. His follow through and work detail were top notch. A couple of hick ups and he worked through the issue to make sure we were satisfied. Gotta say, I feel 1000% better hanging out in the house knowing Michael was on the job! Above and beyond workmanship! Safe basements is the way to go for your foundation concerns! 😊
Patti T.
1763670843
I am very satisfied with the completion of my job that included drain tiles and a sub pump. The project presented a challenge with some difficult shelving that needed to be moved. Cody and his two crew members resolved the problem, completed the job and concluded with a job well done. I highly recommend SafeBasements!
Angel V.
1762866679
Great service with professionals who were friendly, CLEAN and efficient! Thank you so much for making our disaster your masterpiece. We have not had one drop of water leaking in. Again, THANK YOU!
Andrea A.
1761498000
Everyone I was in contact with from Safe Basements was very nice and curious. They worked very hard to get the job done efficiently. Kudos to all who worked on my home. Thank you so much.
B
1761495456
We wanted to give a special thanks to Michael Schmidt for the super clean, tight and professional job he did on our basement project. Over the many feet of rain we had this spring and summer there has not been one drop of water in this basement.Thank you to Brian Bagley who was with us on this project from the beginning and his customer service was outstanding.
Chuck S.
1761330905
From start to finish the whole team was awesome!! They were quick, efficient and very clean. The communication was great for crew arrivals and what was needed from us. Everyone on the crews worked very well together. We were very impressed with the workmanship. We felt the pricing was fair for the work done Thank you for a job well done.
Mike D.
1760660349
Employee showed up when he said. He had good communication with me.Downside - too expensive
Andrea J.
1760362444
Brendan worked on my foundation. He was great to work with and did a perfect job! Thank you!
David
1760155443
Very professional service. My technician, Michael Schmidt, did a great job replacing my old basement windows and windows wells. I'm extremely pleased and would recommend.
Jan V.
1756323216
Service was excellent from all perspectives - quality of work, responsiveness, and communication! Thanks for a job well done!
Stuart S.
1755290554
The crew showed up on time ready to get the job done. The were very professional, knowledgeable, and friendly. The job was completed before expected. Great job!
Scott H.
1751156356
Water drain system installed in the basement utility room. Brian looked at the situation, described the options and provided a proposal. Work was scheduled for and completed in one day. Crew took care to protect floors and reduce dust during the work. I recommend Safe Basements for your water collection systems installation.
Nick N.
1750712944
These guys do a great job. If Mark is your foreman just know you are in good hands. I am very happy with the work they did!
Vidette O.
1744374712
We had tile put all around the basement edges. The person who came to give the quote was very helpful in explaining what he was seeing, what needed to be done and answering all questions. They scheduled us in very quickly and the team of workers (Matt, Cody, and Mike) were very courteous and hard working. They kept things picked up and clean at they worked and left the basement in great shape. They answered all the questions we had along the way.I would recommend to anyone.I am so excited not to have to worry about water clean up after the next big rain! Thanks for the great work guys!
wangdilee L.
1744135618
I had some water leakage coming from my foundation. I called SafeBasements and they came out and figured out the issues with my foundation drainage. They had a solution to the problem with an outstanding price compared to other companies. They worked out a date and time frame that worked with me and came out to complete the job fast, effectively and efficiently. They even covered up and closed off the area with plastic to not have dust come up! Finished job was outstanding! I know I’ll never have any further issues going forward; and lifetime warranty! Great company and workers definitely.
David H.
1743627117
I had a small leakage problem in the basement. After he seen several quotes, I chose SafeBasements. It was a terrific choice Jon, the Project Consultant, was Very knowledgeable and professional. He worked with me to get a contractor to remove steps that were in the way of their work. His follow up was exceptional. Lonnie and Alex arrived to do the work on time. They were also professional and did an excellent job. I can’t say enough about them. SafeBasements exceeded my expectations
B T.
1743174810
Big shout out to Matt B. and Cody N. from Safebastment. They both did an awesome work on installing my drain tiles and sump pump. Matt was great at communicating with me of the direction on how the project is going and if there were issues along the way then there would be a solution provided.As a first time homeowner, I didn't know what to do or who to call when my issue occurred. I'm grateful to have found Safebasment and be able to fix water intrusion due to grading and foundation issue.Thank you to everyone from Safebasment!
Tenner T.
1737905603
SafeBasements of MN recently installed an internal drain tile system in are cabin. Kevin, Cody, & Chi did an excellent job over 3 days. They kept is well informedabout when they would arrive each day, what the task being done that day , and any decisions that needed our input. We highly recommend Safe Basements, especially Kevin and his team. The Thompsons
Bethany S.
1737139368
The team did a wonderful job! Alex, Lonny, and Michael S all worked hard, explained everything thoroughly, finished the work quickly, and cleaned up completely. We literally could see the water level drop upon completion of the drain tiling and anticipate a dry basement come spring!
Matt A.
1736466667
Shane, Pam, Matt, Cody, and Mike from SafeBasements were great to work with when I needed a waterproofing system installed. Shane was prompt to come assess and give a quote. Pam was friendly and thorough as she helped schedule the installation - which happened surprisingly quickly! From initial call to install, I think it only took 9 days (which included a holiday). Matt, Cody, and Mike were professional, not in a hurry, and answered questions I had. The installation looks good, and hopefully the system will solve the issues I had.
Kieran F.
1711373244
Kyle did a very professional job in lifting our concrete floor and securing our loading dock from damage. He gave a thorough explanation of the problem, the solution and the results.
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