How Was Your Experience with SafeBasements?
At SafeBasements, we strive to provide a 5-star experience for every homeowner — from the first call to the final walkthrough. Whether your project was completed recently or years ago, we’d love to hear how we did.
Your feedback helps us grow as a locally operated, family-founded business — and helps others in the community find the support they need for their own homes.
If your happy with your results, we’d be so grateful if you’d leave a quick review for the branch that served you:
Not a 5-Star Experience?
If we didn’t meet your expectations, we want to hear from you too. Your honest feedback helps us improve, and we appreciate the chance to make things right.
👉 Leave us your Feedback (click here for form submission).
What Others Are Saying
We’re proud to be trusted by homeowners across Minnesota, the Dakotas, and Western Wisconsin. Here’s what others have shared about their experience with SafeBasements:
Chuck S.
1761330905
From start to finish the whole team was awesome!! They were quick, efficient and very clean. The communication was great for crew arrivals and what was needed from us. Everyone on the crews worked very well together. We were very impressed with the workmanship. We felt the pricing was fair for the work done Thank you for a job well done.
khondoker S.
1761175740
Nick did a excellent job,highly recommend safe basement
Mike D.
1760660349
Employee showed up when he said. He had good communication with me.Downside - too expensive
Andrea J.
1760362444
Brendan worked on my foundation. He was great to work with and did a perfect job! Thank you!
David
1760155443
Very professional service. My technician, Michael Schmidt, did a great job replacing my old basement windows and windows wells. I'm extremely pleased and would recommend.
Magzz
1760047116
Rena D.
1760044235
We had drain tile and a sump pump installed in an old house. Everything went smoothly from beginning to end. The crew that did the work was professional and kept us informed on steps and progress. I highly recommend SafeBasements!
dtyesthatdt13
1760037761
SafeBasements is easy to work with and provided a good service at a competitive price.
Francis B.
1759598268
Jim G.
1759545969
Because of a high water table in our area, rain exceeding 1.75" in a 24-hour period would cause water to seep in at the floor level under the concrete block wall along a section of our basement. The SafeBasement's team removed the concrete floor adjacent to the wall, inserted their specialized tile system, and attached it to our existing drain tile system to channel any water table intrusion directly into our sump system.
Jackie C.
1759498274
We had Safe Basements replace a rotting wood post in the basement with a new metal post. Braeden was polite and efficient and had a great attitude. We are very happy with the work. I would use them again.
Deb R.
1759167245
Doug was a great, answered all my questions and helped with scheduling of the project. The 2 project specialist completed the project on time and was very good with clean up. All around good experience.Thank you
Jim P.
1758998035
Nate did a great job on my basement wall repair. He never took a break, left the area spotless and did such a good job I already reconstructed & sheet rocked the wall before I could remember to take pictures!
Kelsey O.
1758926805
Friendly and fast crew. Appreciate the work!
Daniel B.
1758319585
The guys came in and went straight to work. They did a really nice, clean, efficient and AMAZING job! I couldn't be happier with how it turned out! I would highly reccomend using safe basements for your basement water proofing needs! I really appreciate all the hard work!!
Sean One I.
1758064875
Derek was very knowledgeable and assisted with our issue in a swift timeframe. Will definitely use him and safe basements in the future.
Neal N.
1757425486
Great Job Looks vefy nice
Amy H.
1756941559
Great experience with Safe Basements. Quick estimate, good price, great communication! Everything was cleaned up afterwards.
Jamie W.
1756922327
The guys from SafeBasements were fantastic. Friendly, efficient, knowledgeable and solid service. Everything explained in details we could understand. Everyone from SafeBasements from start to finish was professional and courteous.
Lori S.
1756833730
Jon and Kieran, Safe Basements did a GREAT job! They, were friendly, polite and kept me updated on the status of the job.They also did a good job of handling a hot headed contractor doing another job for the city!Lori
Brooks L
1756570740
Lyle from safe basement just replaced our sump pump. He was professional and speedy. Great service
Carrie Y.
1756405086
Crew communicated regularly about work progress. They were friendly and helpful.
Jan V.
1756323216
Service was excellent from all perspectives - quality of work, responsiveness, and communication! Thanks for a job well done!
Jim V.
1756244618
The crew did a great job! They were very professional, courteous and thorough when going through the complete repair. I would highly reccomend them.
Jim S.
1756086365
The quotations gentleman showed up, very cordial and professional , explained everything throughly. The crew showed, no messing around, got right to work. Very respectful of property. Great work, very satisfied.
Jonathan F.
1755786512
Kevin V.
1755768174
The crew and staff are top notch. Had concrete laid and the guys that did it were some of the most professional people I have dealt with
Jared H.
1755487775
Ricky from Safe basements is out of this world amazing! He came to my house after hours(on a Sunday), when my sump pump failed and replaced it, so I could sleep sound knowing my basement wouldn't flood. He is friendly, respectful, polite, and holds great conversation. Safe basements is incredibly lucky to have Ricky on the team! Thank you, Ricky!
Stuart S.
1755290554
The crew showed up on time ready to get the job done. The were very professional, knowledgeable, and friendly. The job was completed before expected. Great job!
Jim J.
1755266764
From the first phone call I made to every interaction I had with staff, all went very well. Special shout out to Jon, estimator, and Joy, office staff, and Hunter, technician. Thanks all of you. Good work.
Cindy W.
1755264640
Friendly timely efficient Connor and Isaiah and others pitched into complete my job in a timely.fashion all work very hard under terrible conditions heat thank u team Litchfield
Dan B.
1754443129
Our basement took on water during “The Great Flood of Willmar, 2025.” We called SafeBasements because they had done my daughter’s house about 6 yrs ago. Shane came out and explained the process and answered about 100 questions we had. He answered several more questions by phone after he left and we decided to have the work done. The guys started on a Monday and finished on Thursday night. They put up plastic to minimize the dust and they busted their tails every day. They worked with me to move a drain pipe that was poorly installed and filled in and cemented over the old sump basin. Joel and Colton were friendly and hard-working and even let my 9 yr old grandson try his hand at finishing concrete. I couldn’t be happier with the finished work and now I can sleep when it rains.The hardest part was arranging payment because the office was so busy setting up jobs. We know people who have had similar work done by different contractors and still had flooding. Call these guys and get it done right.
Humpty J.
1753911746
Jackhammer John did a bang up job on my basement. The more I learned about basement waterproofing, the more it sounded like an elaborate punishment reserved only for Soviet Gulag prisoners. After we got a quote from SafeBasements, the cantankerous weight of oppression was lifted from my shoulders and placed on SafeBasements. They absorbed the wrath of my basement in my stead and I will forever be thankful!
Becca T.
1753735690
SafeBasements recently updated our existing interior drain tile system and installed a new sump pump and back up pump (with battery). We were getting water intrusion in 2 separate areas of our basement - likely because weep holes weren’t standard when the original drain tile was installed.The work consisted of jackhammering the two areas, drilling weep holes, installing SafeEdge, and replacing the concrete. Encapsulation was also installed in one of the areas. Our previous sump pump had a very loud shut off valve and the sump pump discharges through the wall of our bedroom, so our sleep was disrupted after heavy rains when the sump pump goes off every 2-3 minutes. The new sump pump is near silent in our bedroom. It’s only been 2+ weeks since our install, but we’ve had at least one heavy rain and both areas of our basement have stayed dry as well. Hopefully I’ll be able to stop obsessively checking weather forecasts soon.We got multiple quotes for this project and SafeBasements was the only company that provided a solution that didn’t involve completely replacing the drain tile system - which reduced the overall cost considerably. Jon Stifter evaluated/quoted our project and we found him very knowledgeable and valued his experience.We may need some foundation work in the future (SafeBasements also evaluated this, but said we could monitor vs. doing work now) and we won’t hesitate to reach out to them again if we need to do this additional work in the future.
Rebecca D.
1753127098
Lisa S.
1752793426
Jon Stifter was great to work with when I needed guidance for water intrusion in my basement. He listened well and explained things in terms that made sense. The technician who installed my sump pump and sump pump basket, Nick, was professional and personable and gave me confidence in the work he was doing. I am very happy with my experience with these two members of the SafeBasements team.
Kristofer C.
1752788561
They came out on the same evening I called them and told them my sump pump gave out. I appreciate him coming over late in the evening to put the sump pump in. My basement had flooded due to my sump pump breaking. Hands down wonderful customer service
Stephen F.
1752455504
I worked here for over 20 years.If you need it done right the first time, there is no better place to call. Longest warranties in the industry and well trained staff.
Sarah K.
1752174116
John was very professional, honest and thorough. Didn't try to upsell me (even during one of the wettest Junes on record.)
LeRoy P.
1752001902
Crew showed up on time. The work and cleanup was performed and completed in a professional manner as promised.
Nicholas L.
1751988539
SafeBasements did an excellent job from my first inquiry, to Jon’s inspection and until Alex (and crew) finished. They do high quality work and make the process easy and understandable. Thank you!
Linda N.
1751651614
Thank you for completing the project!
Jerry W.
1751646475
Mike was great. Explained what he was going to do. Cleaned up when he was done. Very contentious. Did a great job.
Rick S.
1751480816
Scott H.
1751156356
Water drain system installed in the basement utility room. Brian looked at the situation, described the options and provided a proposal. Work was scheduled for and completed in one day. Crew took care to protect floors and reduce dust during the work. I recommend Safe Basements for your water collection systems installation.
Richard E.
1751123984
They delivered what they promised at a fair price and with great customer service.
Sandy W.
1750947866
Had Safe Basements redo the tile I had it failed and every time it rained we got water now that it has been replaced no more water it isn't cheap but some of the best money I have spent Thanks
Mary J.
1750791774
Was pleased with my project. Brian came out, looked at the situation, and gave me a proposal. Pam was helpful in scheduling the work, and Mark was the supervisor when the job was done. I had been told it would take two days, but they were done in one day. Neat work and very good at communicating. I would definitely recommend your company.
Nick N.
1750712944
These guys do a great job. If Mark is your foreman just know you are in good hands. I am very happy with the work they did!
Vidette O.
1744374712
We had tile put all around the basement edges. The person who came to give the quote was very helpful in explaining what he was seeing, what needed to be done and answering all questions. They scheduled us in very quickly and the team of workers (Matt, Cody, and Mike) were very courteous and hard working. They kept things picked up and clean at they worked and left the basement in great shape. They answered all the questions we had along the way.I would recommend to anyone.I am so excited not to have to worry about water clean up after the next big rain! Thanks for the great work guys!
wangdilee L.
1744135618
I had some water leakage coming from my foundation. I called SafeBasements and they came out and figured out the issues with my foundation drainage. They had a solution to the problem with an outstanding price compared to other companies. They worked out a date and time frame that worked with me and came out to complete the job fast, effectively and efficiently. They even covered up and closed off the area with plastic to not have dust come up! Finished job was outstanding! I know I’ll never have any further issues going forward; and lifetime warranty! Great company and workers definitely.
David H.
1743627117
I had a small leakage problem in the basement. After he seen several quotes, I chose SafeBasements. It was a terrific choice Jon, the Project Consultant, was Very knowledgeable and professional. He worked with me to get a contractor to remove steps that were in the way of their work. His follow up was exceptional. Lonnie and Alex arrived to do the work on time. They were also professional and did an excellent job. I can’t say enough about them. SafeBasements exceeded my expectations
Mark B.
1743193145
Matt, Alex and Lonnie were very professional and courteous.
B T.
1743174810
Big shout out to Matt B. and Cody N. from Safebastment. They both did an awesome work on installing my drain tiles and sump pump. Matt was great at communicating with me of the direction on how the project is going and if there were issues along the way then there would be a solution provided.As a first time homeowner, I didn't know what to do or who to call when my issue occurred. I'm grateful to have found Safebasment and be able to fix water intrusion due to grading and foundation issue.Thank you to everyone from Safebasment!
Matthew M.
1743015490
Matt and his team did awesome job.
Molly C.
1738764722
Matt B, Cody N, and Gavin were excellent. Highly recommend.
Tenner T.
1737905603
SafeBasements of MN recently installed an internal drain tile system in are cabin. Kevin, Cody, & Chi did an excellent job over 3 days. They kept is well informedabout when they would arrive each day, what the task being done that day , and any decisions that needed our input. We highly recommend Safe Basements, especially Kevin and his team. The Thompsons
Bethany S.
1737139368
The team did a wonderful job! Alex, Lonny, and Michael S all worked hard, explained everything thoroughly, finished the work quickly, and cleaned up completely. We literally could see the water level drop upon completion of the drain tiling and anticipate a dry basement come spring!
Matt A.
1736466667
Shane, Pam, Matt, Cody, and Mike from SafeBasements were great to work with when I needed a waterproofing system installed. Shane was prompt to come assess and give a quote. Pam was friendly and thorough as she helped schedule the installation - which happened surprisingly quickly! From initial call to install, I think it only took 9 days (which included a holiday). Matt, Cody, and Mike were professional, not in a hurry, and answered questions I had. The installation looks good, and hopefully the system will solve the issues I had.
Kieran F.
1711373244
Kyle did a very professional job in lifting our concrete floor and securing our loading dock from damage. He gave a thorough explanation of the problem, the solution and the results.
Ben S.
1633310313
Google Rating
Based on 384 reviews
